ABOUT US
Driven To Success
During an unexpected roadside emergency, your customer needs a roadside assistance service that offers prompt, transparent, responsive and flawless attention to their needs. When that moment of truth arrives, you want the peace of mind of knowing you recommended a service to your customer that delivers value on all four levels. If the service is missing any of those key elements, you lose credibility and risk permanent damage to the customer relationship you worked so hard to build.
Roadside Protect has been complaint-free on BBB for 12 years.
Roadside Protect: “We’ll Be There When You Need Us”
Roadside Protect understands that delivering quality roadside assistance doesn’t happen by accident. It requires a well-managed effort supported by a team of professionals experienced in delivering worry-free emergency roadside services that re-assure your customers and strengthen your relationship with them.
Proven Experience. Proven Leadership.
Since 2002 Roadside Protect has managed millions of customer journeys and served clients in the following markets:
Automotive & Transportation
1. Warranty Roadside Coverage
2. Recall Administration
3. Extended Warranty Roadside Coverage
4. Electric Vehicle Segmentation
5. Overflow Support/Secondary Roadside Assistance Partnership
Insurance
1. Endorsed Roadside Coverage
2. Towing and Labor Roadside Administration
3. Electric Vehicle Segmentation
4. ASM and VRM services Administration (Collision and secondary)
5. Overflow Support for regions not currently being serviced properly by Primary Roadside Vendor
Financial & Membership
Travel
Employer
Led by a management team with significant professional experience directing some of the country’s largest roadside contractsand motor club programs, Roadside Protect is committed to delivering a better roadside assistance experience for your customers when it matters the most – during those brand defining moments when they are stranded on the road and in need of help. A better roadside assistance experience means a satisfied customer who becomes a passionate ambassador for your brand to a larger market of potential new customers.
WHY chooose 
implementation with any industry
From start to finish, we provide a comprehensive suite of services tailored to meet the needs of each client. Our dedicated team of customer service professionals and technical specialists ensure that your roadside assistance program is quickly established, seamlessly integrated into your various systems, and continually managed so you receive maximum benefit from it.
Our Management Team
Roadside Protect supports its clients with a world class management team of executives with previous experience managing the GE Financial Assurance, Allstate Roadside Services and Assurant auto clubs.
Our call center representatives
Our call center facility uses cloud-based applications and telecommunications to manage all dispatches. This allows us to manage a network of providers that serve markets in the U.S., as well as in Canada and Puerto Rico.
roadside protect careers
Roadside Protect offers a wide range of career opportunities from entry-level positions to management roles. If you are looking for a job that is rewarding and fun, consider joining the Roadside Protect team! Competitive wages, great benefits and flexible hours.
WHAT’s NEW
RELEVANT RESOURCES, TIPS, & MORE
The Roadside Protect What’s New features relevant resources, tips, & more about roadside assistance. Get the most up-to-date information on what’s happening in the industry and learn more about how to get help when you need it. We provide timely updates, articles, and videos that can help make your experience with roadside assistance smoother and safer. With Roadside Protect What’s New, you’ll always be in the know! Get the information you need to stay informed and make better decisions.