Markets Served
Ensuring Security and Comfort with Comprehensive Services
Roadside Protect’s comprehensive services are tailored specifically to support businesses and their customers across a variety of markets. Partnering with us gives you the peace of mind knowing that you can provide the programs and services your customers need when they need them.
Fleets & Warranties
More information about our roadside services for fleets & warranties
- Customized service experience
- Real time usage reporting
- Dealer Preferred Tow Providers
- Service notice to tow-to dealers
- Mobile APP dispatch request
- Text messaging Event Marketing
AUTOMOTIVE AFTERMARKET
More information about our roadside services for automotive aftermarket
- OEM Warranties
- Aftermarket Warranties
- Electric Vehicles
- Luxury Vehicles
- Auto Dealer / F&I Programs
- Medium & Heavy Trucks
Financial & Membership
- Associations
- Credit Unions
- Credit/Debit Cards
- Clubs
- Stored Value
- Policy Benefits (Endorsed and Towing and Labor)
- Supplemental Services
- Point to Point Moves
- EAP
- Pay Cards
- Voluntary Benefits
- Student Services
- Lockout
- 12v battery boost
- Tire Service
- Tow to residence if depleted
- Tow to charging station
Fleets & Warranties
We are experts in serving the needs of fleets and warranties. Because of our experience working with multiple OEM’s as our clients, we can design and deliver a program with the unique services and capabilities your company needs to satisfy your customers, dealers and service operations.
Vehicles served include light, medium and heavy duty. We also serve motorcycles, electric vehicles, and just about any street legal vehicle that travels on roads.
- Real time data transparency – usage data for warranty and service analysis.
- The ability to connect the roadside assistance experience to your dealers and/or authorized service locations.
- Dealer Preferred Tow Providers – a customized network of tow providers tailored to your business.
- Mobile APP dispatch request.
- Text messaging for comprehensive communication to your customers.
Automotive Market
The automotive aftermarket is huge and competitive. Our aftermarket customers include tire manufacturers and retailers, battery manufacturers, and parts manufacturers who take advantage of our capabilities to strengthen their relationships with their customers.
Roadside Protect can help you capture and retain customers with the benefits and tools we bring to your industry. Roadside assistance benefits can be leveraged to strengthen the confidence your customers have in your products and services as well as to build meaningful loyalty with customers that result in repeat purchases.
Roadside assistance – benefits that complement your product/service, are easily understood by your customers, and provide a peace of mind benefit even when not used.
Leverage our benefits and platform to capture customer data including name, address, email, vehicle and purchase information when customers register for roadside assistance benefits on a web portal branded for your company
Leverage your retail/service locations/dealers as preferred tow-to destinations
Customer event marketing opportunities – leverage the roadside assistance experience to expand your relationship with customers.
Financial Membership
The recent trends in regulations have caused financial institutions to more accurately measure the value they provide to their customers and members. Associations continue to look for ways to add relevancy and value to their association memberships. Our roadside assistance and additional benefits can be uniquely packaged to help drive value with your customers and members.
Our financial membership solutions are designed to:
- Increase customer/member satisfaction and loyalty
- Increase the number of products owned by your customers/members
- Create new revenue streams for your organization
- Differentiate your loan offerings in an environment of rising interest rates
- Defend against customer/member flight to competitive products
Insurance
Roadside assistance benefits are a natural fit with auto insurance policies. Roadside assistance from Roadside Protect not only provides a valuable service to your policy holders, but our platform also provides real time usage data that enables you to better understand your policy holders and their needs.
We provide solutions that can be embedded into your policies and valuable benefit bundles for cross selling opportunities to policy holders that can expand you and your agents’ relationships with policy holders.
Capabilities that we offer to deliver these benefits include:
- Unique and valuable benefit configurations
- Mobile APP and event driven text messaging to stay connected to your customers/members
- Real time usage reporting
- Turnkey web-based enrollment and fulfillment platform that support agent sales without the administrative headaches
- Full service on-demand printing and fulfillment
Employer
Employee benefits are on a trajectory that includes ever increasing costs and administration efforts. Roadside Protect offers simple and inexpensive benefits an involuntary or voluntary basis that deliver clear value to your employees and differentiate your offerings from the common coverages most employers offer today.
Our solutions include:
- Bundled roadside assistance and other benefits in: Pay Cards, EAP benefits
- Standalone low cost involuntary benefits for employees, as low as pennies per employee per month
- Low cost voluntary offers that can be paid for through payroll deduction
Key Benefits
SIMPLE. SECURE. CAPABLE. SCALABLE.
The Roadside Protect model delivers powerful, brand-building tools and services that give you an opportunity to elevate your customer relationships to a higher level and improve your ability to retain customers and improve your brand reputation.
With our model we can:
- Set up programs to deliver information more quickly to your customers
- Customize a program to meet the specific needs of your customers, for example:
- Including Roadside Protect as part of a bundle of benefits sold to your customers.
- Offering Roadside Protect as a promotional incentive or loyalty reward for your customer.
- Provide real-time program access, i.e., 100% data transparency
- Enable the process of dispatching for Event Marketing opportunities
- Deliver a menu of roadside assistance services in a cost-efficient manner and offer more value and savings to your customers
Roadside assistance
CALL CENTER
Roadside compliance
Client-Driven Customization
National service coverage