Johnny Hopper

Director of Training and Quality Assurance

Johnny Hopper joined the Roadside Protect team in 2019 as the Director of Training and Quality Assurance and oversees the ever-evolving approach to training and developing our call center team. He was also instrumental in building Roadside Protects Itasca call center and company intranet site to support expansion.

Prior to joining the leadership team, Johnny worked in the downstate Illinois call center where he led a team of over 60 employees taking calls for various industries including tourism, health care, retail, emergency services, and the automotive industry.

Johnny attended Lake Land College in downstate Illinois and currently lives in the NW suburbs of Chicago and enjoys sports, music, and spending time with his dog when he is not at work.

Strengthen Your Brand
& Improve Customer Relationships

Improve the quality of your roadside assistance services and enhance your customer’s experience.

Contact us today to learn more about our roadside assistance services. We'll be happy to answer any questions you have and help you choose the plan that's right for your needs.

Benefits:

  • Fast and reliable service
  • Experienced professionals
  • Wide network of service providers
  • Competitive pricing
  • Peace of mind for your customers
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SERVICE PROVIDERS

We treat our providers as partners, not vendors. Click below to learn more about becoming a Roadside Protect Service Provider

Benefits:

  • Payment provided via credit card upon dispatch acceptance
  • Flexible rates that meet your needs, not just ours
  • ETA bonuses
  • Not just light duty, we support medium duty and heavy duty as well
  • U.S.-based assist centers
  • Support United States, Canada and Puerto Rico
BECOME A PROVIDER