Technology

Experience Real Time Information with Roadside Protect Navigator Technology

The Roadside Protect Navigator Technology Platform features a proprietary suite of tools to deliver prompt, personalized products and services to your customers in their time of emergency.

The Navigator Technology model features Call Center, Telecom and other provider service & claims capabilities unmatched by anyone else in the industry.

Our Technologies Include:

Roadside ConnectTM

ROADSIDE NETTM

NAVIGATOR

Roadside ConnectTM is Roadside Protect’s proprietary M2M platform that enhances the location tracking for the customer and towing company with data collection via SMS.

Roadside NetTM  is Roadside Protect’s proprietary software that aggregates multiple service providers into a simultaneous digital offering that guarantees a best in class ETA & customer experience.

NAVIGATOR contains records of all eligible customers for roadside services; it is a complete promotional and product configurator and a dispatch system rolled into one. The first of its kind in the industry.

Roadside connect

In the event of a breakdown, your customers need a comprehensive and rapid response service network.

roadside net

Our call center facility uses cloud-based applications and telecommunications to manage all dispatches.

navigator

Our North America service platform includes a network of more than 12,000 service providers that operate in the U.S., Canada and Puerto Rico.

ROADSIDE PROTECT Technology benefits:

  • Real Time Reporting
  • Client Program Management
  • Eligibility Management (people. Vehicles, products)
  • End-to-end Dispatch Management
  • Mobile APP Enabled
  • Text Messaging – Event messaging & marketing
  • Dealer/Service/Retail locations Integrated into Dispatch
  • API Web Services/Dealer Agent Portal
  • Contact our representatives for more information.
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Strengthen Your Brand
& Improve Customer Relationships

Improve the quality of your roadside assistance services and enhance your customer’s experience.

Contact us today to learn more about our roadside assistance services. We'll be happy to answer any questions you have and help you choose the plan that's right for your needs.

Benefits:

  • Fast and reliable service
  • Experienced professionals
  • Wide network of service providers
  • Competitive pricing
  • Peace of mind for your customers
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SERVICE PROVIDERS

We treat our providers as partners, not vendors. Click below to learn more about becoming a Roadside Protect Service Provider

Benefits:

  • Payment provided via credit card upon dispatch acceptance
  • Flexible rates that meet your needs, not just ours
  • ETA bonuses
  • Not just light duty, we support medium duty and heavy duty as well
  • U.S.-based assist centers
  • Support United States, Canada and Puerto Rico
BECOME A PROVIDER